Our comprehensive capabilities ensure faster results, stronger evidence, and successful claim outcomes.
When insurance companies face complex fire claims that require thorough investigation and expert analysis, they need investigators who combine cutting-edge technology with proven methodologies. Fire investigations demand precision, scientific rigor, and the ability to uncover the true cause and origin of every incident, whether involving residential properties, commercial buildings, vehicles, or specialized equipment.
Origin and Cause Fire Investigation
Our origin and cause investigations form the foundation of every case we handle, utilizing systematic methodology to determine both where a fire started and what caused it to ignite. According to the National Fire Protection Association, U.S. fire departments respond to approximately 1.4 million fires annually, resulting in billions of dollars in property damage that requires expert investigation to determine causation and liability. Our investigators follow nationally recognized standards and protocols, examining fire patterns, heat damage, and physical evidence to reconstruct the sequence of events leading to the fire incident.
Each investigation begins with a comprehensive scene examination, where our team photographs, measures, and documents all relevant physical evidence before any disturbance occurs. We employ advanced imaging technology, including thermal cameras and high-resolution digital photography, to capture details that might otherwise be overlooked. Our investigators are trained to recognize subtle indicators that reveal the fire’s progression and help identify potential ignition sources.
Advanced Laboratory Analysis
Our in-house laboratory capabilities set us apart from competitors who must rely on third-party testing facilities. We maintain digital X-ray imaging systems for non-destructive examinations, including an Orthoscan Mini DI C-Arm and portable X-ray systems that can be deployed directly to fire scenes. This immediate analysis capability eliminates delays and preserves the integrity of time-sensitive evidence.
High-resolution digital imaging through our Keyence VHX Microscope and Nikon DSLR cameras allows us to document microscopic details that prove crucial in determining causation. Our Matterport 3D imaging system creates comprehensive property scans that provide insurance adjusters and attorneys with virtual access to fire scenes long after cleanup and restoration have occurred.
Specialized Investigation Services
Our specialized investigation capabilities cover the full spectrum of fire incidents that insurance companies encounter, from residential house fires to complex commercial losses and specialized vehicle incidents.
Residential Fire Investigation
Residential fire investigations require particular attention to common household ignition sources and the complex interactions between electrical systems, heating equipment, and consumer products. Our investigators examine kitchen appliances, heating and cooling systems, electrical panels, and extension cords with meticulous attention to manufacturing defects, improper installation, or maintenance issues that may have contributed to the fire.
We frequently investigate fires involving small appliances such as toaster ovens, air fryers, and coffee makers, as well as larger appliances, including washers, dryers, and refrigerators.
Commercial and Industrial Fire Investigation
Commercial fire investigations present unique challenges involving complex electrical systems, industrial equipment, and specialized processes. Our investigators possess the technical knowledge to examine HVAC systems, commercial kitchen equipment, manufacturing machinery, and warehouse storage configurations. We understand the regulatory requirements that govern commercial properties and can identify code violations or maintenance deficiencies that may have contributed to fire incidents.
Large-loss commercial investigations often require coordination with multiple parties, including building engineers, equipment manufacturers, and regulatory agencies. Our team manages these complex investigations while maintaining clear communication with insurance carriers throughout the process.
Vehicle Fire Investigation
Vehicle fires demand specialized knowledge of automotive systems, fuel delivery components, and electrical architectures. Our investigators are trained in both traditional internal combustion engines and emerging electric vehicle technologies, including the unique hazards presented by lithium-ion battery systems in electric vehicles, such as those used by Tesla and Mercedes.
Our facility features a vehicle inspection bay equipped with a car lift that can handle vehicles weighing up to 10,000 pounds, enabling a detailed examination of undercarriage components, fuel lines, and exhaust systems. We regularly investigate battery fires in electric and hybrid vehicles, examining thermal runaway scenarios and charging system malfunctions that can lead to catastrophic fires.
Marine Fire Investigation
Recent expansion into marine fire investigation reflects the growing need for specialized expertise in boat and watercraft incidents. Our investigators have completed advanced training in marine electrical systems, fuel delivery mechanisms, and the unique fire propagation characteristics of fiberglass and composite materials commonly used in boat construction.
Marine investigations often involve coordination with Coast Guard officials and marine surveyors, requiring knowledge of federal regulations and maritime law. Our team understands the challenges of investigating fires that may have occurred in remote locations or resulted in total vessel loss.
Expert Witness
Services
Michael Koster’s recognition as an expert witness in the 9th Circuit Court provides insurance companies with courtroom-ready expertise backed by decades of investigative experience. Our expert witness services include case preparation, deposition testimony, and trial presentation of technical findings to judges and juries.
We understand that expert witness credibility can significantly impact case outcomes, which is why our testimony is consistently supported by comprehensive documentation, rigorous scientific analysis, and clear explanations of complex technical concepts. Insurance companies rely on our expert witness services to present compelling evidence in cases involving product liability, subrogation, and coverage disputes.
Ignitable Liquid
Detection Services
Our ignitable liquid detection canines provide an additional layer of investigation capability that many competitors cannot match. These specially trained dogs can detect trace amounts of accelerants that might escape detection through traditional sampling methods, providing crucial evidence in suspected arson cases.
Unlike many investigation firms that charge thousands of dollars extra for accelerant detection services, we include canine services at no additional cost when our investigators determine they are necessary for a thorough investigation. This integrated approach ensures comprehensive investigation without unexpected expenses for insurance carriers.
Laboratory Services
for Third Parties
Our in-house laboratory capabilities extend beyond our own investigations to serve other fire investigation firms and forensic professionals. Third-party investigators can access our digital X-ray systems, high-resolution imaging equipment, and evidence storage facilities on a fee-for-service basis.
This laboratory rental service addresses the growing need for advanced forensic capabilities while allowing other professionals to benefit from our significant equipment investments. Insurance companies working with multiple investigation firms can specify that evidence analysis be conducted at our facility to ensure consistent quality and rapid turnaround times.
Trust Reliant Investigations for Your Complex Fire Investigation Needs
Insurance companies throughout California and Arizona rely on Reliant Investigations for thorough, scientifically sound fire investigations that withstand legal scrutiny and provide the clarity needed to resolve complex claims. Our combination of experienced investigators, advanced laboratory capabilities, and proven expert witness credentials ensures that every investigation meets the highest professional standards while delivering results insurance carriers can depend upon.
Whether you need residential fire investigation, commercial loss analysis, vehicle fire examination, or expert witness services, our team brings the technical expertise and courtroom credibility necessary to protect your company’s interests. Contact Reliant Investigations today at (909) 660-1760 or through our assignment form to discuss your fire investigation needs and discover why leading insurance companies choose our services for their most challenging cases.